Privacy Policy

Last modified: April 10, 2026

1. Who We Are

Ceven Inc. ("Ceven," "we," "us," or "our") operates an AI-powered procurement platform designed to help organizations source goods and services more efficiently. We are based in Los Gatos, California.

2. Application of This Policy

This Privacy Policy applies to information collected through our website at ceven.io, our platform, and any related services we provide. By using Ceven, you agree to the collection and use of information as described here.

3. Information We Collect

Account Information. When you create an account, we collect your name, email address, company name, and billing information. This is necessary to provide and manage your access to the platform.

Usage Data. We collect information about how you interact with the platform, including pages visited, features used, and actions taken. This helps us understand how the platform is used and where we can improve.

Procurement Data. When you use Ceven to manage procurement, we process the requests, vendor interactions, quotes, and related information you provide. Your procurement data is treated as confidential and is never shared with other customers or used outside the scope of delivering your results.

Device and Browser Information. We automatically collect standard technical information such as your IP address, browser type, operating system, and referring URL. This is used for security, analytics, and ensuring compatibility.

Cookies. We use essential cookies required for the platform to function and analytics cookies to understand usage patterns. We do not use advertising or tracking cookies.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Ceven platform
• Process and fulfill your procurement requests
• Respond to your questions and provide customer support
• Analyze platform usage and performance to improve our services
• Send transactional communications related to your account
• Comply with legal obligations and enforce our terms

5. Information Sharing

We do not sell your personal information. We will never sell, rent, or trade your data to third parties for marketing or advertising purposes.

We may share information in the following limited circumstances:

• Service Providers. We work with trusted providers for hosting, payment processing, and infrastructure. These providers only access your data as needed to perform services on our behalf and are bound by confidentiality obligations.
• Legal Obligations. We may disclose information if required by law, regulation, legal process, or government request.
• Business Transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent. We may share information when you explicitly direct us to do so.
• Aggregated Data. We may share aggregated or de-identified data that cannot reasonably be used to identify you.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. While no system is completely immune to risk, we take the protection of your data seriously and continuously work to strengthen our safeguards.

7. Data Retention

We retain your information for as long as your account is active and for a reasonable period after account closure to fulfill legal obligations, resolve disputes, and enforce our agreements. Procurement data associated with your account is retained in accordance with applicable record-keeping requirements. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Port your data to another service
• Opt out of certain data processing activities

California Residents. Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information.

EU Residents. Under the General Data Protection Regulation (GDPR), you have additional rights including the right to restrict processing, object to processing, and lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at team@ceven.io. We will respond to verified requests within 30 days.

9. Children

Ceven is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete it promptly.

10. International Transfers

Your information may be transferred to and processed in the United States, where our servers and operations are located. If you are accessing Ceven from outside the United States, please be aware that your information may be subject to U.S. data protection laws, which may differ from the laws of your jurisdiction. By using the platform, you consent to the transfer and processing of your information in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last modified" date at the top of this page. We encourage you to review this policy periodically. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Ceven Inc.
Los Gatos, CA
team@ceven.io