ceven

FAQ

Frequently asked questions

Everything you need to know about Ceven.

Ceven is an AI-powered procurement platform that handles the entire purchasing cycle autonomously. You describe what you need, and specialized agents find vendors, collect quotes, benchmark prices, and negotiate on your behalf.
The advisor is a chat interface where you describe your procurement needs in plain language. It interprets your request, deploys the right agents, and reports back with ranked results, benchmarks, and recommendations.
Yes. Your procurement data, vendor conversations, and pricing information are encrypted at rest and in transit. We never share your data with other customers or use it to train models. You can delete your data at any time.
When you need live vendor quotes, Ceven's calling agents contact multiple vendors simultaneously by phone. Each call follows a structured script, collects pricing and availability, and records a full transcript you can review afterward.
Anything your business buys -- office supplies, software licenses, cleaning services, insurance, fleet maintenance, IT equipment, marketing services, and more. Ceven covers 200+ pricing categories with benchmark data.
Benchmarks are built from aggregated market data, vendor quotes, and historical pricing across regions and industries. They update continuously as new data comes in, so you always see current market rates.
Absolutely. Ceven is designed to give small businesses the same procurement intelligence that large enterprises have. The free tier covers basic requests and benchmarking with no commitment.
Ceven offers a free tier for basic usage. Pro plans start at $49/month and include unlimited requests, call campaigns, and contract analysis. Enterprise pricing is custom. See the dashboard for current plan details.
Most requests complete in under 30 minutes. Simple benchmarking queries return in seconds. Call campaigns that require live vendor outreach typically finish within one business day.
Yes. The negotiation agent engages vendors where pricing data shows room to move. It pushes for volume discounts, waived fees, and better payment terms based on competitive quotes and market benchmarks.
No. Ceven runs entirely in the browser. There is nothing to download or install. Just sign in and start a request.
You can cancel your subscription at any time from the billing page in your dashboard. There are no cancellation fees or lock-in periods. Your data remains accessible for 30 days after cancellation.

Still have questions?

Ask the AI advisor or book a free consultation with our team.

Or message me directly on LinkedIn. I read every note.

Brandon Licea, Founder